Do Not - Browse Internet using your affected computer.
Browsing the Internet using your affected computer will continue
to write onto your hard drive, temp files and meta files. If you found us on the
Internet and are using your computer that has a data loss, please stop and call us
for help. Your chances to recover data decreases as you continue to use your computer.
Do Not - Download data recovery programs or utilities.
Downloading files can overwrite on to hard drive locations where
recoverable data is stored. Running a data recovery program changes the integrity of
your hard drive. RestoreMyData utilizes proprietary imaging tools to ensure several
data recovery techniques can be performed to maximize your data recovery.
Therefore, your failed hard disk needing a hard drive repair is never compromised.
Most computer users needing a data restore are not able
to do this.
Do Not Run CHKDSK (Checkdisk).
CHKDSK checks the operating system for file errors and file corruption.
It can misidentify good files as damaged files, and then automatically deletes hard drive
files and data. Often you will note messages such as:
"Deleting corrupt attribute record from file record segment".
"Deleting orphan file record segment".
"Deleting index entry Directory Name in index".
The result... running the Checkdisk utility lost data.
Do Not - Reboot your computer.
The more activity taking place on your hard drive,
the greater the chance that some of your lost data will be written over by
rebooting your computer system.
Do Not - Keep your computer on.
Even if your computer was just left on and not being used,
the operating system continues to save cache that can overwrite and destroy
Do Not - Check or send email.
Launching programs, such as email will also write to your
hard drive and can destroy data that would otherwise be recoverable.
Do Not - Copy files to hard drive containing lost data.
Saving files on the same hard drive that experienced a data loss
often results in data destruction, as lost files that were recoverable now may become
Do Not - Slam your hard drive against any surface.
There is a "rumor" that you can perform a hard drive repair by
slamming it against a hard flat surface. This "rumor" is you can dislodge the stuck
hard drive heads from the hard drive platters. The problem is this action typically
results in scratching the hard drive platters or damaging the hard drive heads.
Do Not - Heat or freeze your crashed hard drive.
There is a rumor that heating and cooling a hard drive will
unstick a hard drive heads stuck onto the platter. The problem is that extreme
temperatures can destroy the hard drive electronic components and significantly
complicate a hard drive data recovery.
Do Not - Dry or clean your damaged hard drive.
Cleaning a drive must be performed by a data recovery expert.
A physical hard drive repair should only be performed in a Class 100 clean room.
NEVER attempt a data recovery when you need hard drive repairs.
Do Not - Attempt the data recovery yourself.
Data recovery software can work, but it can also destroy
recoverable data. We highly recommend that only someone with excellent computer
skills try to do a hard disk data recovery on their own. Do not risk your data